This page is an informational landing template designed to explain how to get started with a Trezor hardware wallet and — most importantly — how to keep your crypto safe when using it. The content below focuses on trusted practices, verification steps, and useful explanations presented in an accessible format.
What is a hardware wallet?
A hardware wallet is a physical device that stores the private keys required to access your cryptocurrency offline. Because private keys never leave the device, hardware wallets dramatically reduce the risk of remote theft from malware and phishing websites.
Before you begin: unbox and verify
When you receive a hardware wallet, take care to verify the package and the device before connecting it to your computer:
- Check the package seal for tampering and confirm packaging matches the manufacturer's official photos and descriptions.
- Inspect the device for physical damage or unexpected markings.
- Only use the official manufacturer's site to follow setup instructions and firmware updates.
Device authenticity checklist
Setting up your device safely
Set up your hardware wallet in a private, secure environment. Do not share your recovery seed with anyone — the recovery seed is the single most sensitive piece of information and grants full access to your funds.
- Create your recovery seed offline and write it down on multiple physically separate copies stored in secure locations.
- Consider using a fire- and water-resistant backup method (e.g., stainless steel backup plates) for long-term storage.
- Never store your recovery seed digitally (photos, cloud storage, text files).
Tip: Treat your recovery seed like the keys to a safe deposit box — if someone obtains it, they can take your funds.
Common risks and how to mitigate them
Phishing & fake websites
Always ensure you are visiting the device maker's official website when following instructions or downloading companion software. Bookmark verified official pages and avoid entering sensitive information on pages that arrived via email links or social media.
Compromised computer
Use a clean, updated computer for initial setup and firmware updates. Run up-to-date antivirus software, and verify firmware signatures through the official instructions rather than relying on untrusted guides.
Physical theft or coercion
Physically secure your device and backups. Consider geographic redundancy (store copies of your recovery seed in separate secure locations) to reduce the risk of total loss.
Verification & updates
Manufacturer-signed firmware updates and official verification tools reduce the risk of installing tampered firmware. Follow only the published update procedures from the manufacturer and verify cryptographic signatures when available.
Accessibility & usability notes
Design choices that improve security can sometimes make devices unfamiliar at first. Take time to learn how the device confirms transactions and displays addresses — these confirmation screens are your final check that funds are going to the intended recipient.
Frequently asked questions
Can I recover my wallet if the device is lost?
Yes — if you securely created and stored your recovery seed. Use it with a compatible wallet that supports the same standards to regain access to funds.
Is it safe to buy a used hardware wallet?
Buying used devices carries risk. If you do, perform a full factory reset and reinstall official firmware before generating a new recovery seed. When possible, buy new from an authorized retailer to minimize tampering risk.
Where should I store my recovery seed?
Store physical copies in secure, separate locations (e.g., bank safe deposit box, home safe, trusted family member). Avoid single points of failure and consider splitting the seed using secret-sharing only if you understand the tradeoffs.